KYC Policies

How-to verifying your identity

At DecentraBNB, the privacy and security of our community is a top priority for us. We’re always identifying ways to help make our community as secure as possible for everyone.

Our aim is for everyone to feel confident that guests and Hosts on DecentraBNB are who they say they are. That’s why when you book a stay or Experience—or when you become a Host—we may need to verify your personal information, such as your legal name, address, phone number, and other contact details. We may also ask for a photo of your Government ID and/or a selfie.

 

Why we verify your identity

 

Verifying the identity of guests and Hosts helps us to:

  • Check that people are who they say they are
  • Do background checks (for safety and security, sanctions etc.)
  • Understand if a malicious actor has taken control of an account
  • Investigate safety and security issues such as assault, robbery or fraudulent activity

 

What we may ask you for

 

As part of the identity verification process, we may ask you to provide us with:

  • Legal name, address, and/or other personal information.

Often, these are sufficient for us to verify your identity.

  • Photo of your Government ID.

This could be a driver’s license, passport, identity card, or visa.

  • Selfie.

We may  need to ask you for a photograph along with your Government ID. If you can’t provide a selfie that matches your Government ID, you can contact us for an alternative verification method.

 

What we share

 

Your identification information is handled according to our Privacy Policy and isn’t shared with your Host or guests.

Where a Host requires that guests have verified Government ID, we only share: First name.

This is your first name as it appears on your profile.

Verification status.

Whether your identity has been verified.

Launch App